Membership and Cancellation Policy

Class Cancellations:

To cancel your child’s class enrollment, a written two-week notice must be submitted via email. Please email us at info@tntgym.org with your child’s name and the intended drop date to ensure we have written documentation and your account is not billed incorrectly.

• It is crucial that cancellations are sent through email for proper record-keeping and billing.
• Alternatively, you may drop classes online, but the cancellation date must still meet the two-week noticerequirement.

No Refunds/Partial Credits:

We do not issue refunds under any circumstances. We also do not provide partial credits or payments for attending only part of the month. However, we do offer class credit or camp credit in certain situations.

If, despite written cancellation, your account is mistakenly charged, we will promptly rectify the issue upon receiving documentation. Please reach out to us at info@tntgym.org to resolve such matters.

Automatic Billing:

• Your account will be automatically billed on the first of every month.
• We reserve the right to charge any other payment method on file if necessary.

After School Care Policy:

Pickup time for after-school care is 6:30 PM. Starting at 6:31 PM, there will be a charge of $1 per minute for late pickups.
NO EXCEPTIONS will be made.

For any questions regarding these policies, please feel free to contact us at info@tntgym.org

Thank you for your cooperation and support in helping us maintain a smooth and professional experience for all of our gym families.